Primary care hubs

Brand-new primary care hubs are being introduced across Cornwall this winter. They support GP practices to manage the needs of their patients in a timely way.

What is a primary care hub?

The hubs provide additional appointments for people who present on the day with minor illness symptoms. Using set criteria, the GP practice can direct suitable patients to attend the local hub. This enables the practice to focus on longer-term care and prevention.

The first primary care hubs are already open and more are being added throughout this winter. They are staffed by practitioners with a minimum of 3 years’ experience of minor illness, advanced practitioners and GPs. The staff work in addition to their usual working hours.

Where are the primary care hubs?

Hubs are being set up across Cornwall. Among the first were Bodmin, St Austell, Helston, and Redruth – and more are being added. They are located in existing healthcare settings, such as community hospitals or GP surgeries. The links below have helpful information about each location.

Can I self-refer to a primary care hub?

No, all patients will be directed as appropriate by their GP surgery. Patients will be assessed for suitably according to set criteria.

What if I am referred by my GP practice to attend a primary care hub?

Your GP practice will give you all the information you need about when and where to go. The pages below have helpful information for patients who are attending a hub.

Primary care hub locations:

This information will be updated as more locations are added.

Read more about where is best for you this winter.

Page last reviewed: 28 February 2024

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