Help us help you

Help us help you

The NHS is here to help you when you need help.

You should always call your GP surgery first if you need routine health care and advice, or referring to a specialist.

Our community pharmacists are also highly skilled clinicians who can offer advice, support and treatment for a range of minor ailments such as backache, bites, rashes and other skin conditions, nappy rash, red sticky eyes (conjunctivitis), water infections (urinary tract infections), coughs, colds and hay fever.

You can also treat some conditions yourself (self-care) with over-the-counter remedies such as paracetamol, antiseptic, burn cream plasters and bandages.

If you have a minor injury such as an animal or insect bite, a cut or wound which needs stitching, a broken bone, or think you need an x-ray, please call 111 and you’ll be directed to your nearest minor injury unit.

Our urgent treatment centre at West Cornwall Hospital is an alternative to the emergency department and provides treatment for minor injuries and illnesses that are urgent but not life or limb threatening, such as minor burns and scalds, simple fractures to the arms and legs, cuts, urinary infections and minor falls.

If you need help for a life-threatening condition such as a suspected stroke, heart attack, if you’re unconscious or have difficulty breathing, or a have a major loss of blood, you should always call 999 or visit the emergency department.

Get involved with the help us help you campaign

If you’d like to help share our messages, email our communications team. We have posters, leaflets, desktop screensavers, social media assets, pens and more that you can use to help spread the word.

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