Personalised Care and Support Planning

Personalised Care and Support Planning, which is proactive, provides people with a clear plan detailing what matters most to the person and honours their preferences and what matters to them about their health and well being.

It is a preventative approach that aims to work holistically with their physical, mental and social care health needs.

Our Personalised Care and Support Planning training is a half day module, delivered virtually, that supports practitioners from all health, care, community and voluntary sectors who are involved in the development of personalised care and support plans

It will provide practitioners with the knowledge, skills and techniques to have more personalised conversations with people, understand what matters to them, and work with them to identify solutions to meet their care and support needs.

The programme covers:

  • Overview of personalised care and support planning
  • Developing personal outcomes
  • Key elements of a person centred conversation
  • Skills development and practice for personalised care and support planning conversations

The programme is experiential and practical, and there will be opportunities to learn new skills and practice in safe environment.

This course is for staff working within the Cornwall healthcare economy. If you work outside Cornwall and are interested in this course, please email

If you need to cancel a booked place on a course, please do so giving sufficient notice for the place to be reallocated. As per our terms and conditions, we reserve the right to charge for places cancelled less than 5 working days prior to the course start (unless otherwise stated), or failure to take up the place on the day of the course.

Course dates and bookings


  • 17th of May (Live Virtual Learning), 9:30am to 1:00pm
  • 7th of June (Live Virtual Learning), 9:30am to 1:00pm
  • 21st of June (Live Virtual Learning), 9:30am to 1:00pm

Personalised care and support planning

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