Policies and procedures

We use policies and other procedural documents to help guide our staff to act and take decisions in a way that is transparent, safe, legal and consistent. You can find most of these documents in our document library.

NHS Cornwall and Isles of Scilly adopted many of NHS Kernow’s documents on 1 July. As existing documents are checked and rebranded, they will be moved from the CCG document library to the ICB document library. 

Who is the document library for?

Members of the public can view documents in our document library, as part of our publication scheme. We use it to store our policies, guidelines, reports and strategies. You can also use it to download posters and information leaflets.

Why can’t I find the document I want?

There could be many reasons why you can’t find what you are looking for.

  • You may be mistyping the search term.
  • Looking in the wrong place, for example wrong organisation.
  • The document may not exist.
  • The document may no longer be available.

If the document is no longer available then it may have expired, we may have withdrawn or replaced it. Expired or withdrawn documents are no longer available, unless by special permission.

Who do I ask if I need help?

Email our corporate governance team if you need help.

Who is responsible for the document library?

Cornwall IT Services manage the document library. The documents in the document library are the responsibility of, and owned by, the organisations which created them.

At NHS Cornwall and Isles of Scilly, the responsibility sits with our corporate governance team.

Page last reviewed: 14 July, 2022

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