Some GP websites are temporarily unavailable
A small number of GP practices in Cornwall and Devon are impacted by a national issue affecting a website supplier.
- GP services remain open
- Appointments are unaffected
- Alternative online consultation routes are available for most affected practices
Ten GP practice websites are currently unavailable in Cornwall and one in Devon.
Alternative online access for patients at affected GP practices
Only the GP practices listed on this page are affected by the current website disruption. If your GP practice is not listed, your website and online consultation services are operating as normal.
Please do not contact your GP practice specifically about this website issue unless you need medical help or have an urgent query.
Updates will be shared through this webpage, your GP practice’s social media channels and telephone messages.
Practices with Online Consultation available
Patients registered at the following practices will notice the usual website for their practice has been impacted. Patients can continue however to access online consultations and appointments using the alternative links below:
| GP Practice | Alternative Online Consultation Link |
| Bottreaux Surgery | https://accurx.nhs.uk/patient-initiated/l82058 |
| Oak Tree Surgery | https://accurx.nhs.uk/patient-initiated/l82016 |
| Port Isaac Practice | https://access.klinik.co.uk/contact/port-isaac-practice |
| Port View Surgery | https://accurx.nhs.uk/patient-initiated/l82066 |
| Probus Surgery | https://systmonline.tpp-uk.com/2/OnlineConsultation?OrgId=L82045 |
| Rame Group Practice | https://accurx.nhs.uk/patient-initiated/y00969 |
| Saltash Health Centre | https://accurx.nhs.uk/patient-initiated/l82046 |
| St Neots Surgery (Devon) | https://accurx.nhs.uk/patient-initiated/l83028 |
| Tamar Valley Practice | https://accurx.nhs.uk/patient-initiated/l82012 |
| Wadebridge and Camel Estuary Practice | https://access.klinik.co.uk/contact/wadebridge-and-camel-estuary-practice |
Practice where alternative arrangements are being established
The following practice is also impacted on their online consultation tool, in addition to their website being affected by the disruption. Alternative online consultation arrangements are currently being put in place and this page will be updated as soon as these are available.
| GP Practice | Current Arrangements |
| Brannel Surgery | Alternative online consultation access is currently being established. In the meantime, please contact the practice in your usual way – by telephone or in person. |
We will update this page as soon as temporary online consultation links are available.
What this means for patients whose GP practice is impacted?
- Your GP practice remains open.
- Existing appointments are unaffected.
- If your practice is listed above, please use the alternative online consultation links provided.
- You can continue to contact your GP practice in the usual way – including by telephone or in person.
- When your GP practice is closed, use NHS 111 online or call 111 for urgent medical advice. Call 999 for a life threatening emergency.
- There is no need to rebook existing appointments because of this issue.