Coaching skills to increase patient activation programme

The NHS long term plan and personalised care talks about the need to create a shift in the relationship with the people we support. To help us deliver personalised care we need new skills for a new relationship.

Coaching skills help to create a culture in which we encourage people to be resourceful. It helps us to work together to find out what motivates people to improve their health and wellbeing.

Our coaching skills accredited training programme helps you to understand how to use coaching within a clinical or professional role. It shows when and where a coaching approach is effective and how you can use these skills in everyday conversations. 

We have designed the workshops to help you to deal with situations that require a behaviour change focus. The training programme helps professionals to have coaching-oriented conversations with their clients.

Using coaching skills will help focus conversations on what really matters to the individual about their health and to explore what the barriers are to them achieving their desired health outcomes.

Coaching skills will help professionals to support the patient to focus on their own resourcefulness, It will also increase their confidence in managing their health and wellbeing. This, in turn will help people to start to explore how they can change their behaviours to have better health outcomes.

This is a fast paced, challenging, and interactive workshop. It focuses on skill practice and development. It promotes peer challenge and support to create a community of practice.

For programme enquiries, email: Deborah O’Nyons.

Course dates

2026

• Tuesdays 8 and 22 September, 9.15am to 5pm:
  Lanivet Parish Community Centre, Rectory Road, Lanivet, Bodmin, PL30 5HG
• Tuesdays 6 and 20 October, 9.15am to 5pm:
  Chacewater Village Hall, Truro, TR4 8PZ
• Tuesdays 3 and 17 November, 9.15am to 5pm:
  St Austell Rugby Club, Tregorrick Rd, St Austell, PL26 7FH

If you cannot attend please give as much notice as possible. Non-attendance without notice or good reason will be followed up by conversations with your manager and may lead to your organisation being charged for your future attendance.

Please note that full attendance across both days is required for this programme. This includes arriving on time at the start of each day and remaining for the full duration. Participants who arrive late or leave early may not be eligible to receive their accreditation.

When booking, please ensure you are able to commit to both days in full and make any necessary arrangements ahead of time. Thank you for your cooperation.