Citizen Advisory Panel

The Citizen Advisory Panel (CAP) provides an independent view and critical friendship on matters relating to health and care.

The CAP help to ensure that the voice of the local population is heard and influences developments. That opportunity is created for meaningful, targeted and proportionate carer and public engagement and given equal importance to the work that is done with health and care partners.

CAP meetings

If you have a question for the CAP, email our engagement team.

2023 meeting dates

  • 27 January
  • 24 February
  • 24 March
  • 28 April
  • 26 May
  • 23 June
  • 28 July
  • 25 August
  • 22 September
  • 27 October
  • 24 November
  • 15 December

Meeting papers

Meet our Citizen Advisory Panel members

CAP lay members

Joan Heaton, chair and north Cornwall representative

Joan is an elected member of Launceston Town Council and St Stephen by Launceston Rural Parish Council. She is also a member of Launceston Medical Centre PPG and independent custody visitor working out of the office of the Devon and Cornwall Police and Crime Commissioner.

Joan has lived in Launceston since 2002, after living in various locations around the world. She has family roots in Cornwall through her husband. Joan is committed to supporting healthcare and conservation in our region.

Nigel Morson, vice-chair

Nigel is a long standing member of the CAP and a member of the primary care commissioning committee.

With a background in the finance industries, Nigel moved to Cornwall in 2008 with his wife, who is a consultant psychiatrist. Nigel has been involved in NHS campaigns and committees for many years and believes passionately in a properly funded NHS, adhering to the founding principles which led to it being the envy of the world, and in the involvement of patients and public.

Steve Bird, east Cornwall representative

Steve is a family man with 3 grown up children and a number of pet dogs. One of his dogs is a support dog that tells him when he has low blood sugar. He’s had type 1 diabetes for 43 years, which is now controlled by an insulin pump and managed using the LibreLink app. Following a sporting accident in 2002, Steve gained a spinal injury leaving him dependent on a wheelchair for mobility.

Steve is the chair of Old Bridge Surgery in Looe and the One and All team delivering the project on personalised care within Cornwall. He is now a HOPE course facilitator and is looking forward to delivering this course across Cornwall. Steve is also an ICB digital champion. He is keen to use this skill to help patients take advantage of the ever expanding range of apps now available through the NHS. Steve is currently enrolled on the understanding the health and social care environment course run by NHS England.

Kathy Doeser, west Cornwall representative

Bio coming soon.

Other members of the CAP

Ian Jones, chief executive of Volunteer Cornwall

Volunteer Cornwall is a charity dedicated to developing social action across Cornwall. They have teams who work with hundreds of organisations and thousands of individuals to engage, promote and enhance volunteering opportunities in a wide variety of areas, particularly in health and care.

Ian has a practical and academic background in community and economic development, complex systems, learning and behaviour change, both in the UK and overseas. He has been active for many years in assisting with health and care colleagues to look at ways to improve people’s wellbeing and make services more effective and efficient. As a CAP member, Ian is very keen to hear what is happening from the community context as well as to share ideas about health and care service development.

Louise Moore, NHS Cornwall and Isles of Scilly

Louise is the patient and public involvement assistant in the ICB communications and engagement team. She provides administrative support to the CAP.

Mario Dunn, Healthwatch Cornwall

Mario is the chief executive officer for Healthwatch Cornwall.

Page last reviewed: 4 January, 2023

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