Make sure you know ‘Where is best’ if you’re unwell or injured this February half-term

After a busy start to 2025, February is a great time to enjoy a half-term break. If you find yourself, or a loved one, feeling unwell or injured, here’s some useful advice on ‘Where is best’ to get the help you need.

Susan Bracefield, chief nursing officer for NHS Cornwall and Isles of Scilly Integrated Care Board said: “Knowing who to ask, and where to go for help is the easiest and quickest way to receive the treatment you need. We encourage both residents and visitors to follow our simple advice, as it may result in shorter waiting times when you’re most in need.”

For those who need medical help, think ‘Where is best?’

1. Self-care at home, caravan, hotel: Make sure you have a well-stocked first aid kit in your medicine cabinet or suitcase. For more tips on self-care, check out the NHS advice on self-care 
2. Pharmacists: They’ll be on hand with advice and treatment for a range of conditions, including children’s earache, Urinary Tract Infections (UTIs), emergency contraception and more. They can also provide an emergency supply of most medicines if your GP surgery is shut. Find your nearest open pharmacy.
3. GPs: Did you know you can still call your own GP, even if you’re away from home? They’ll be happy to help arrange for a prescription to be available for collection at a local pharmacy.
4. Minor Injury Units/urgent treatment centres: Receive help for conditions like broken bones or cuts needing stitches. Your nearest minor injury unit might have a longer wait time than one a short drive away. An urgent treatment centre is an alternative to the emergency department. There is one based at West Cornwall Hospital. It’s worth checking out live waiting times online. 
5. NHS 111: If you’re unsure what help you need, visit NHS 111 online or call 111, for advice from expert clinicians.
6. Mental health: You can now call NHS111 for urgent mental health matters.
7. Life-threatening injury or illness: Call 999 immediately if you are seriously ill or injured. Examples include chest pain, trouble breathing, severe bleeding and stroke.

Visit the Where is best? page on the NHS Cornwall and Isles of Scilly website or follow NHS Cornwall on Facebook for news, updates and advice.