Know “where is best” this October half term

As the darker nights and colder days draw in this autumn, residents and visitors in Cornwall are being asked to think ‘Where is best?’ when it comes to their health.

This half term it’s worth remembering the many ways in which you can receive the help you need as quickly and efficiently as possible.

NHS Cornwall and Isles of Scilly Integrated Care Board is reminding people who might be ill or injured to think carefully about which services they require and offering advice on where they can be seen.

Dr Chris Reid, Chief Medical Officer for NHS Cornwall, and Isles of Scilly Integrated Care Board  said: “Visiting the emergency department should be the last option on the list for non-life threatening injury or illness, especially when there are 10 minor injury units in the county, including urgent care treatment centres, pharmacists and NHS111 who can help.”

Consider the items that would be useful in a well-stocked first aid kit that can be close at hand if you’re feeling unwell, such as paracetamol, aspirin, re-hydration remedies, antiseptic cream antihistamines and plasters.

For those who need medical help, think ‘Where is best?’

1. Pharmacists: They’ll be on hand with advice and treatment for a range of conditions, including earache, Urinary Tract Infections (UTIs), emergency contraception and more. They can also provide an emergency supply of most medicines if your GP surgery is shut. Find your nearest open pharmacy.
2. GPs: Did you know you call still call your own GP, even if you’re away from home? They’ll be happy to help arrange for a prescription to be available for collection at a local pharmacy.
3. Minor Injury Units/Urgent Treatment Centres: Your nearest minor injury unit might have a longer wait time than one a short drive away. An Urgent Treatment Centre is an alternative to the emergency department. There is one based at West Cornwall Hospital. It’s worth checking out live waiting times so you can reduce the length of time you’re waiting to be seen for conditions like broken bones and cuts that need stitches. check live opening and waiting times.
4. Urgent care advice: Expert clinicians can direct you to the best service for your needs. Visit NHS 111 online or call 111.
5. Mental health: You can now call NHS111 for urgent mental health matters. For more mental health support services, visit the NHS Cornwall and Isles of Scilly website
6. Life-threatening injury or illness: This is the only time you should considering calling 999 or visiting the emergency department. Examples include chest pain, trouble breathing, severe bleeding, stroke and loss of consciousness.

For those who need a friendly face, a warm space or a hot meal this half term, Cornwall’s network of community hubs remain open. Find your nearest hub.

You can find out more about Your Community Gateway, including where they’re located online or by 01872 266383. The Community Gateway team is available on the phone and can help arrange personalised support for people who need it.

Visit the Where is best? page on the NHS Cornwall and Isles of Scilly website or follow NHS Cornwall on Facebook for news, updates and advice.